Regional Membership Manager - South Cook, Will and Grundy Counties

Joliet, IL

Full Time

Manager/Supervisor

Girl Scouts of Greater Chicago and Northwest Indiana, (GSCNWI) is an organization that focuses on helping girls build courage, confidence, and character. We pride ourselves on collaboration, communication, and teamwork. If you are looking for an organization with a mission that impacts the hearts and minds of girls in a meaningful way, then look no further. We’re committed to being an equitable, trauma-informed, community-based organization serving the needs and interests of girls and their families in the 245 communities we cover. We are the Girl Scouts of Greater Chicago and Northwest Indiana.

Looking to work with a mission driven organization? Looking for a role that challenges you? Want your work to add value? Then the Girl Scouts of Greater Chicago and Northwest Indiana is the organization for you. The Regional Membership Manager role is a position that moves our mission forward and helps change lives.

The Role - Regional Membership Manager

The regional membership manager supervises a regional team and the implementation of the council’s
membership strategy, annual plans, and membership goals in specific geographic areas. She/he will
develop, implement, customize, and measure ways to engage and build deeper relationships with our
community volunteers and the community at large to support our organizational mission, goals, and
strategic priorities. She/he reports to the membership director

This is a full-time role working 37.5 hours per week that is benefits eligible

What you will be doing:

Leadership – Model high levels of performance, dedication, and commitment and adapt leadership style to encourage individual members of her/his regional team to achieve goals.
Oral and written communication – Express ideas and facts clearly and understandably, listens with compassion, has demonstrated the ability to work with a wide range of sensitive and confidential issues, and provides excellent communication in person, on the phone, and through email with diverse groups of people.
Project management – Demonstrate ability to coordinate multiple projects while managing other priorities and deadlines; formulates short- and long-term project goals, objectives, and schedules; and anticipates and solves obstacles that may impact plans or actions.
Judgment, decision-making, and problem-solving – Recognize when immediate action is required to solve a challenge or obstacle.
Team-builder – Lead and inspire individual contributions on a cross-functional team with a shared vision to delight our members; collaborates proactively with volunteers and staff; creates an environment of transparency, information-sharing, and accessibility; and recognizes and rewards team accomplishments.
Budget administration – Understand and apply budgeting principles to accurately prepare, integrate accurately, and report on project and/or operational budgets in their assigned areas.
Volunteer relations – Embrace flexible and customized approaches to inspiring and coaching volunteers from diverse backgrounds and situations, providing growth and development opportunities, and recognizing contributions and accomplishments.
Community minded - Assist and support the community specialist in cultivating and maintaining relationships with local community partners. Serve as a partner and advocate for each community. Recruit, develop, and foster community partnerships and volunteer involvement to help strengthen our visibility.
Data-driven – Along with the assistance of the membership director, delivers results by analyzing data, using survey results to customize plans, reviewing trends, and sharing findings in understandable ways with volunteers and staff.

The skills you will use:

Bachelor’s degree required or equivalent relevant experience. (customer service/retail/membership sales)
Minimum 3-5 years’ experience and demonstrated track record.
Conversational Spanish (preferred, but not required)
Project manager, strategic thinker, highly organized, demonstrated hands-on experience with proven ability to multitask, handle pressure, and meet deadlines.
Ability to speak passionately and with conviction about the Girl Scout Mission and its
importance to the public.
Ability to keep difficult conversations on track, remain personable, and provide a positive
experience throughout.
Ability to motivate prospective partners, volunteers, and families to commit to Girl Scouts.
Excellent written and oral communication skills.
Technical computer skills in Microsoft Office (Word, Excel, and Outlook); customer relationship management systems (Salesforce); and social networking tools.
Demonstrated ability to foster teamwork and influence others to achieve results.
Interacts successfully with volunteers, including selection, assignment of responsibilities, supervision, and recognition of accomplishments and release.
Understands and applies budgeting principles to accurately prepare, integrate, and report on project and/or operational budgets.
Ability to work flexible hours, including evenings and weekends.
Reliable vehicle and current insurance to travel as needed within the council jurisdiction
Experience and sensitivity in working with diverse people

Compensation: $58,656 annually

GSGCNWI embraces the unique perspectives that you obtain in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation, and beliefs. We are proud to be an equal opportunity employer.

Apply for this position

Required*

Apply with

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Volunteer Activities: Please list the organization name, your duties, and the supervisor name of volunteer experiences that are relevant to the position for which you are applying. Use “n/a” if none.*

Are you able to perform the essential functions of the job for which you are applying, with or without a reasonable accommodation?*

What is your desired compensation?

Please provide the contact information (Name and Email Address) for 2-3 references.*

Have you ever worked for Girl Scouts of Greater Chicago & Northwest Indiana?

Are you legally eligible for employment in the United States? **

Do you now, or will you in the future, require sponsorship for employment visa status to work legally for the Girl Scouts of Greater Chicago and Northwest Indiana in the United States?*

The Girl Scouts of Greater Chicago and Northwest Indiana is an equal opportunity employer. The Girl Scouts of Greater Chicago and Northwest Indiana does not discriminate in employment on account of race, color, religion, national origin, country of ancestral origin, citizenship status, ancestry, age, sex, sexual orientation, marital status, physical or mental disability, military status, or status in any other group protected by federal, state, or local law.

I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for the Girl Scouts of Greater Chicago and Northwest Indiana to hire me. If I am hired, I understand that either the Girl Scouts of Greater Chicago and Northwest Indiana or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of the Girl Scouts of Greater Chicago and Northwest Indiana has the authority to make any assurance to the contrary.

I attest by answering and selecting "yes" to the question below that I have given to the Girl Scouts of Greater Chicago and Northwest Indiana true and complete information on this application. No requested information has been concealed. I authorize the Girl Scouts of Greater Chicago and Northwest Indiana to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal.

Do you attest that all of the information provided in this application is true and complete?* YesNo

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Human Check*

Submit Application

We are currently hiring for summer camp! The season for summer camp staff starts at the end of May to the beginning of August.

Want to know more about working summer camp? Please click here for more information.

Do you have the skills we are looking for? Check out our open opportunities and apply!

Regional Membership Manager - South Cook, Will and Grundy Counties

Apply for this position

We are currently hiring for summer camp! The season for summer camp staff starts at the end of May to the beginning of August.

Want to know more about working summer camp? Please click here for more information. Do you have the skills we are looking for? Check out our open opportunities and apply!

Regional Membership Manager - South Cook, Will and Grundy Counties

Apply for this position

Want to know more about working summer camp? Please click here for more information.

Do you have the skills we are looking for? Check out our open opportunities and apply!